DEFIANCE – Mercy Defiance Clinic is warning patients and community members of fraudulent phone calls being made by scammers claiming to represent the clinic.
“We want to emphasize that our patient records are secure—there has been no breach. These scammers are making random calls in the community claiming to be a collection agency working for Mercy Defiance Clinic,” explained Chad L. Peter, Mercy Defiance president and CEO.
“They insist that the call recipient has an overdue account balance and claim they need the call recipient’s Social Security number to resolve the issue. Do NOT give your Social Security number or any other personal information to these callers; no one calling from Mercy about an account balance would ever ask you for your Social Security number,” Mr. Peter continued.
If patients should receive such a call and want to be sure that they do not have an overdue balance, they should call Mercy Defiance Clinic at 419-784-1414 or 800-925-4642 and ask for Patient Services.